NETWORK MANAGEMENT SERVICES

Reliability and efficiency for timely network response and resolution 

Alpha Business Communications assures an immediate, accurate diagnostic of any problem, sometimes even before the customer realizes it.  The ability to pay immediate and effective attention to technical issues and problems is essential to business success.  Alpha Business Communications offers  network maintenance covering equipment and network failure.

• Proactive response.

• Engineers use Advanced Diagnostic Tools to determine the cause of the problem.

• Web based MAP view.

• Security Analysis through passive and active scans for basic reports or an extended analysis.*

• Bundled pricing.*

• E-mail open tickets and status requests.

• Trained and qualified engineers restore the covered network to operational status while maintaining interaction with other vendors to correct the problem.